US Directory Assistance provides wholesale operator services to CLEC's, VoIP Providers, Resellers, and other service providers. Services are provided through a USDA partner. The advantage for customers is a single point of contact and a single contract for customers.
Place collect, third-party, person-to-person, or credit card calls using an automated platform.
Available to assist your caller’s in placing long distance calls.
Callers should dial 911 for emergencies, but emergency calls to ‘0’ still occur. We provide support to ‘0’ using the Public Service Access Points (PSAP) system.
Multi-lingual support (English, Spanish, French) available 7x24x365 with translation services available for 120+ languages.
You can bill your own calls or let us do it for you using our extensive LEC billing and collection agreements.
We can integrate your customized greeting and branding announcements.
We can handle general inquiry calls place to ‘0’
Busy Line Verification/Interruption (BLV/I) provides assistance from the operator to determine if there is conversation on a specific landline telephone number. This service is through AT&T.
Rate quote means quoting your identified (provided by you) rates to your end-users upon request when the call originates from that end-user.
Our systems were designed for optimum reliability. Redundant switching modules, back-up power, network diversity, geographically dispersed call centers form the backbone of our commitment to uninterrupted service.