USDA offers a full suite of wholesale Operator Services (OS) to carriers, MSOs, payphone companies and other service providers. Operator Services provide bi-lingual automated (0+) and live operator (0-) assistance with local and toll calls. To ensure your calls are always answered, Operator Services are provisioned on USDA’s carrier-grade service delivery platform that includes geographically dispersed interconnection points, network redundancy, and duplicated hardware and software systems.
OS Service Features
- Collect, third-party, credit card, calling card, sent paid, zero bill
- Local assistance – provides help or information to end-users
- PSAP and special needs
- Busy line verification and interrupt
- Billing inquiries/payment services
- Custom development and advanced integrations
- LIDB verification
- Relay service
Contact us to learn more