Operator Services (OS)


USDA offers a full suite of wholesale Operator Services (OS) to carriers, MSOs, payphone companies and other service providers.  Operator Services provide bi-lingual automated (0+) and live operator (0-) assistance with local and toll calls.  To ensure your calls are always answered, Operator Services are provisioned on USDA’s carrier-grade service delivery platform that includes geographically dispersed interconnection points, network redundancy, and duplicated hardware and software systems.

OS Service Features

  • Collect, third-party, credit card, calling card, sent paid, zero bill
  • Local assistance – provides help or information to end-users
  • PSAP and special needs
  • Busy line verification and interrupt
  • Billing inquiries/payment services
  • Custom development and advanced integrations
  • LIDB verification
  • Relay service

Contact us to learn more

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